At JB Septic Systems, Inc. and JB Septic Maintenance, Inc., your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or use our services.

When you contact us, request service, complete a form, or communicate with our team, we may collect information such as your name, phone number, email address, mailing or service address, and any other information you choose to provide. We may also collect limited website information, such as your browser type or cookies, to help improve your experience.

We use your information to schedule and provide services, communicate with you about appointments, dispatch technicians, process payments, respond to questions, and improve our customer experience.

We do not sell, rent, or share your personal information or mobile phone number with third parties or affiliates for marketing or promotional purposes. We may share information only with trusted service providers who help us operate our business, such as payment processors, scheduling software, website hosting providers, and text messaging providers.

If you have questions about this Privacy Policy or would like to update your information, please contact us at (830) 931-0292.

By providing your mobile phone number and opting in, you agree to receive text messages from JB Septic Systems, Inc. and JB Septic Maintenance, Inc. These messages may include appointment confirmations, appointment reminders, technician dispatch notifications, scheduling updates, payment notifications, service recommendations, customer satisfaction surveys, and promotional offers if you have chosen to receive marketing communications.

Message frequency may vary, and message and data rates may apply. You can opt out at any time by replying STOP to any text message. For assistance, reply HELP or call us at (830) 931-0292. Your consent to receive text messages is not a condition of purchasing any products or services.

We respect your privacy. Your mobile phone number and SMS consent will never be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers who help us deliver our messaging services or operate our business.